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Reporting to the General Manager, the Operations Manager is responsible for overseeing and managing all aspects of the Aftermarket Services Customer Center. The position leads a team, manages workload and resource allocations, and implements strategies to optimize efficiency and effectiveness while ensuring quality, safety, and all compliance requirements are met. The role is accountable for continuously increasing Customer Center revenue and profitability, ensuring customer satisfaction, and meeting or exceeding customer expectations with deliverables that are on time and within budget.
Position location is located at the Nikkiso Cryogenic Services Customer Center in South Africa.
